Privacy Policy

Privacy Policy for Cat Boxes

Effective Date: 18th February 2024


Welcome to Cat Boxes! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at helen@catboxes.co.uk.


When you visit our website, www.catboxes.co.uk, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Services immediately.


This privacy policy applies to all information collected through our website (such as www.catboxes.co.uk) and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the "Services").


1. What Information Do We Collect?

Personal Information You Disclose to Us


In Short: We collect personal information that you provide to us.


We collect personal information that you voluntarily provide to us when registering at the Services or Apps, expressing an interest in obtaining information about us or our products and services, participating in activities on the Services or otherwise contacting us.


The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect can include the following:


Names

Phone numbers

Email addresses

Mailing addresses

Payment information (We process your payment information through our payment gateway and do not store your credit card information.)

Any other information you choose to provide
Information Automatically Collected

In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Services.


We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.


2. How Do We Use Your Information?
In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:
• To facilitate account creation and logon process.
• To send you marketing and promotional communications.
• To send administrative information to you.
• To fulfil and manage your orders.
• To post testimonials.
• To protect our Services.
• To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
• To respond to legal requests and prevent harm.
• For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our products, services, marketing, and your experience.

3. Will Your Information Be Shared With Anyone?

In Short: We only share information with your consent to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.


We may process or share the data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply